Frequently Asked Questions
How does the ApexLink work?
The ApexLink connects wirelessly to your smartphone via Bluetooth 5.3 and meshes with other riders to provide instant, hands-free communication. By integrating high-definition graphene speakers and a noise-cancelling microphone into your helmet, it allows you to hear GPS directions, manage calls, and chat with your group clearly, even against high wind noise at highway speeds.
Will the ApexLink work with my helmet?
The ApexLink is engineered for universal compatibility and fits seamlessly with full face, open face, and modular helmets. Using our heavy-duty mounting base and flexible adhesive velcro kit, the slimline speakers and microphone tuck discreetly into your helmet's internal lining, ensuring a comfortable, secure, and aerodynamic fit regardless of your helmet brand or style.
How long does the battery last on a full charge?
On a single full charge, you’ll enjoy over 72 hours of continuous talk time and up to 240 hours of standby.
Where are you located?
Our head office is located in Sydney.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.